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IPB Migration Thread - TROUBLESHOOTING

ipb troubleshooting

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#1 pksage

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Posted September 23, 2015 - 05:42 PM

Please use this thread to report any issues with your posts or PMs following the IPB migration. Do NOT post feature/change requests in this thread -- use the other thread for that.

 

NOTE: This is only for issues you can't fix yourself. If your posts are just formatted a little oddly, I'm sorry for the inconvenience, but you can fix that by editing. Only report an issue here if you can't solve it yourself.



#2 Domino

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Posted September 24, 2015 - 08:35 AM

Hi, might not be an issue, but when I go to "content I follow" and click "goto first unread post" it just takes me to the first page, it seems to have forgetten where I was upto in any thread. It does however still work and other normal threads. not a big issue.



#3 -para-dox

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Posted September 24, 2015 - 09:49 AM

Hi, "[" and "]" symbols in my nickname were changed to "-" without any notifications  :(

Any chances to fix it?



#4 b4mv

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Posted September 24, 2015 - 01:16 PM

Forgive me if this has been mentioned, and maybe it's only for me. I can't access the forums from the forum link on the main site, forums.customcreators.com doesn't work. I need to go to pksage.com/ccc/ips to access the forums.



#5 TrojanNemo

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Posted September 24, 2015 - 01:35 PM

Works fine for me.

Sent from my Galaxy Note 4 using Tapatalk Pro.

#6 b4mv

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Posted September 24, 2015 - 02:33 PM

Yeah, looks like it's just my work network. Works fine if I take my phone off Wifi and use the mobile network.

 

Oh well. Not a big deal.



#7 Anchor Rancor

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Posted September 24, 2015 - 02:57 PM

It looks like the layout you had yesterday reset to default. Is it just a temporary setback?

Edit: Sorry, I missed the button on the bottom of the page.

#8 hotfuzz

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Posted September 25, 2015 - 03:11 AM

The search function does not seem to be as effective as it was previously. Also, It appears that it is not possible to perform a second search within a first search as was previously possible.



#9 Ruck Bogers 22

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Posted September 25, 2015 - 09:52 AM

Is there any way to save the preference of opening the Full Version on mobile, rather than the mobile version? I find the mobile version impossible to navigate with, especially to try and get to the last page of a topic.

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#10 Farottone

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Posted September 25, 2015 - 10:02 AM

Is there any way to save the preference of opening the Full Version on mobile, rather than the mobile version? I find the mobile version impossible to navigate with, especially to try and get to the last page of a topic.

 

So, pksage launched the new forums this week because we wanted to make clear that we're not going anywhere, however this has been the busiest week ever (people are still awake in EST to wrap up this release) so this is the best shape we can present right now. The reason I'm replying to you is that, yes, mobile is really unusable, not just "not refined enough", and the reason is the one I gave. And probably next week will not be the one things get addressed because reasons, but pksage will get to these issues soon. He's just so awesome that we depend on him to do a few metric tons of stuff so he's spread a little too thin. ;)



#11 Ruck Bogers 22

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Posted September 25, 2015 - 10:07 AM

So, pksage launched the new forums this week because we wanted to make clear that we're not going anywhere, however this has been the busiest week ever (people are still awake in EST to wrap up this release) so this is the best shape we can present right now. The reason I'm replying to you is that, yes, mobile is really unusable, not just "not refined enough", and the reason is the one I gave. And probably next week will not be the one things get addressed because reasons, but pksage will get to these issues soon. He's just so awesome that we depend on him to do a few metric tons of stuff so he's spread a little too thin. ;)

 

I completely understand, I wasn't expecting a 'fix' as such, I was mainly wanting to check that I hadn't missed a way of setting the preference :) thanks!


I'm charting again! Check out My Customs - featuring Muse, Coldplay, Oasis, Kings of Leon, Blur, Snow Patrol, RATM, Death Cab, New Radicals and more!

 

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#12 pksage

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Posted September 25, 2015 - 08:39 PM

Hi, might not be an issue, but when I go to "content I follow" and click "goto first unread post" it just takes me to the first page, it seems to have forgetten where I was upto in any thread. It does however still work and other normal threads. not a big issue.

 

Can you elaborate on this, specifically what is and isn't working re: "does still work and other normal threads"?

 

Hi, "[" and "]" symbols in my nickname were changed to "-" without any notifications  :(

Any chances to fix it?

 

Sorry about that -- IPB doesn't allow square brackets in usernames. :( Would parentheses be all right? I can also change your name to something else entirely, if you prefer.

 

Forgive me if this has been mentioned, and maybe it's only for me. I can't access the forums from the forum link on the main site, forums.customcreators.com doesn't work. I need to go to pksage.com/ccc/ips to access the forums.

 

This is an issue with aggressive cookies in IPB. We're going to try and fix it early next week by changing how those domains redirect.

 

The search function does not seem to be as effective as it was previously. Also, It appears that it is not possible to perform a second search within a first search as was previously possible.

 

I'll add search optimization to our task list when the dust has settled. Some the search stuff might be due to the migration, and it'll be better at searching posts made from IPB? Not sure.

 

Is there any way to save the preference of opening the Full Version on mobile, rather than the mobile version? I find the mobile version impossible to navigate with, especially to try and get to the last page of a topic.

 

I just looked into this briefly, and I don't think so :( That mobile theme is pretty terrible. We're going to be doing lots of theme/UI stuff in the next month or two, and I'll make sure a better mobile interface is part of that. In the meantime, I recommend trying the "Talkatap" app for Android and iOS. Download it (it's free, ad-supported), search for "C3", and you're good to go! Nemo swears by it.



#13 TrojanNemo

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Posted September 25, 2015 - 08:55 PM

I recommend trying the "Talkatap" app for Android and iOS. Download it (it's free, ad-supported), search for "C3", and you're good to go! Nemo swears by it.

 

47443d478d2c78116a6a0ecdb868262d3e39c866



#14 -para-dox

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Posted September 26, 2015 - 12:33 AM

Sorry about that -- IPB doesn't allow square brackets in usernames. :( Would parentheses be all right? I can also change your name to something else entirely, if you prefer.

Nah, i think i can live with it  :v: 

I would like to get Member Title (text beneath username) as a [para]dox if its possible please  :wub:



#15 TrojanNemo

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Posted September 26, 2015 - 12:35 AM

What do you mean? It's already done ;-)



#16 -para-dox

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Posted September 26, 2015 - 11:24 AM

What do you mean? It's already done ;-)

:swoon:



#17 Domino

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Posted September 29, 2015 - 01:57 AM

I have browsed the new site on mobile web app before, but now I'm getting this error. Chrome browser on android.


Fatal error: Call to a member function primary_navigation() on a non-object in/home/beadspri/public_html/pksage/ccc/IPS/admin/applications/ips/sources/hooks.php on line 93

Tapatalk still works though.



#18 pksage

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Posted September 29, 2015 - 02:06 AM

I...think I just fixed this? I replicated the error, made an attempted fix, and it seems to have worked, though I'm not sure exactly why. Might have been a bad cached file.

 

Thanks for the report! That mobile theme is terrible!



#19 Domino

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Posted September 29, 2015 - 02:14 AM

Can you elaborate on this, specifically what is and isn't working re: "does still work and other normal threads"?


OK, on the old forum (like most forums) if on a thread, you have read up to page 3 of 10, then you leave and come back to the thread. You click on "goto first unread post" and it takes you to page 4. All good.

Well, the first time I logged into the new forum, I did this on threads that I had previously read, and it always started at the first post on page 1, instead of sending me to page 4.

Now, when I said "still work and other normal threads" I meant if I went to a thread that I had never read before, and read to page 3 of 10, then back to the thread list. If I clicked on "goto first unread post" it correctly tales me to page 4.

Does that make sense?

#20 Domino

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Posted September 29, 2015 - 02:21 AM

I...think I just fixed this? I replicated the error, made an attempted fix, and it seems to have worked, though I'm not sure exactly why. Might have been a bad cached file.

Thanks for the report! That mobile theme is terrible!


I just refreshed and the page loaded.

Mobile theme: well at least you have a mobile theme, plenty of other forums don't, and I have to zoom in and out to read.





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